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Apple devices are great at syncing passwords, bookmarks, and apps, but you may have noticed that files in iCloud Documents and Data have disappeared. This is because Apple has shut down the outdated sync service, but fear not – your files won’t be gone forever.
To get them back, you need to turn on iCloud Drive. Apple has announced that iCloud Documents and Data has been discontinued effective May 6 and replaced with iCloud Drive. According to an Apple Support document, accounts that were still using iCloud Documents and Data were migrated to iCloud Drive.
All you need to do to get your files back is turn on iCloud Drive. Here’s how to do it:
On your iPhone or iPad
- go to Settings > your name.
- Tap iCloud.
- Turn on iCloud Drive.
On your Mac
- go to System settings.
- Click Apple ID (macOS Catalina or later) or iCloud (macOS Mojave or earlier).
- Sign in with your Apple ID if prompted.
- Choose icloud drive.
Inside your iCloud Drive, you’ll see a folder for all the apps that store data, and you can freely move files in and out of them. Apple gives all users 5GB of free iCloud storage, but notes, “When you switch to iCloud Drive, the amount of storage your saved files use in iCloud doesn’t change.” In general, if you had enough space before, you have enough space now.
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